Refund policy

Return & Refund Policy

Last updated: 04/02/2026

We aim to provide a transparent and secure purchasing experience, especially for products offered on a pre-order basis.

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Pre-Orders

Some products available on our website are offered as pre-orders.
This means the product is not immediately available and production begins after the pre-order period closes.

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Cancellation Before Shipping

You may cancel your pre-order at any time before shipment and receive a full refund, no questions asked.

Refunds will be issued to the original payment method used at checkout.

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After Shipping

Once an order has been shipped, returns are accepted only in the case of a defective or damaged product upon delivery.

Any request must be submitted within 14 days of receiving the product.

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Refund Processing Time

Refunds are typically processed within 5 to 10 business days, depending on your payment provider.